EXCELLENT Based on 20 reviews Hunter Moss2024-04-29Trustindex verifies that the original source of the review is Google. If you are considering a DMS, BIT is great. Highly Recommend! Heidi Lanzendorfer2024-04-09Trustindex verifies that the original source of the review is Google. We've been using BIT DMS for about 3 1/2 months now with our new golf cart dealership and it's been great. The system is very user friendly and pretty easy to catch on to. We've had great support also. Definitely a DMS to consider if you are looking. Pool Cleaner Center2023-09-27Trustindex verifies that the original source of the review is Google. Customer service is horrible and doesn't do what they say they are going to do. It's like they get their people from Ross Dress for Less or something. Terrible waste of time. David Pepper2023-07-27Trustindex verifies that the original source of the review is Google. We have been using BiT software for our RV Sales and Service business for the last 5 months. From the time we discussed onboarding with them to our startup, it has been a real pleasure working with their staff. Their software has helped us to organize our business in a way that allows us to focus more on taking care of our customers. Thanks BiT and we look forward to years of service from you all and building a great relationship. Thanks, AutoBank and RV Sales/Service LLC Katelyn Turk2023-05-26Trustindex verifies that the original source of the review is Google. I started with Bit about 5 months ago for our golf cart dealership and have seen such an improvement in our business. We're a small company and I was looking for a system that is made for a golf cart dealership and I found it in Bitdms. The support and organization in Bit has been a huge step from use Quickbooks. Took about a month to train and implementation. Between the parts, service and sales end of Bit, it really organized our organization to have a better flow. As for customer service, it's outstanding! My rep Ben has been a huge help and he stays on top of his customers to make sure we receive the help needed. If I have questions, there's a help button, I can call or send an email and the responses come in quick and thorough. I also like that I can use Bit when I'm not at the office, compared to the other competitors. Overall, I'm impressed with the company and the system they put together. Sami Lou Sharbono2023-03-03Trustindex verifies that the original source of the review is Google. We have been with BiT now for about 2.5 years. Our initial consult was with the owner of the company! How amazing is that? Almost unheard of now a days. Every time we have an issue the customer service team jumps right in and if they are unsure of the correct answer they ask if they can either email you or call you back to get you taken care of properly. We absolutely LOVE BiT!