Choosing the right-fit dealer management system (DMS) software is a critical decision for dealerships in the marine, golf cart, RV, powersports, and outdoor power equipment (OPE) industries.
Below, we answer the most common questions buyers ask when comparing DMS solutions—covering pricing, features, industry fit, onboarding, integrations, and support—so you can confidently determine whether BiT Dealership Software is the right DMS for your business.
This FAQs section is designed to provide clear, practical answers for real business owners like you.
A dealer management system (DMS) is software that helps dealerships manage sales, service, parts inventory, and customer communication in one centralized platform.
It streamlines daily operations, improves efficiency, and gives dealerships real-time visibility into their business.
Dealer management system (DMS) software typically costs between a few hundred and several thousand dollars per month, depending on features and provider.
Most dealerships spend $300–$1,500/month depending on size and complexity.
BiT’s cloud-based DMS starts at $238 per month for two modules, with flexible pricing based on your dealership’s needs.
You can choose only the modules you need—parts, service, sales, and storage—with optional integrated two-way text messaging.
Visit the BiT Pricing Page to explore our transparent pricing calculator and learn more about how DMS pricing works.
Using a DMS that's specifically designed for your industry is ideal.
BiT was initially designed for marine dealerships, boat yards, and marinas.
Over the years, our customers asked us to expand BiT’s capabilities to serve other industries.
So we expanded BiT to handle the needs of golf cart, RV, powersports, and outdoor power equipment (OPE) dealerships, repair shops, and mobile repair service businesses.
BiT is known throughout the US, Canada, and the Caribbean for its ability to handle rigging, prepping, and custom configurations.
In fact, for years, we’ve been known as ‘Software Designed Around You.’
The best way to see these workflows in action is to book a live demo.
BiT is trusted by hundreds of dealerships with thousands of users.
Contact us directly, and we can connect you with dealerships currently using and loving BiT.
BiT integrates with QuickBooks – both the desktop and online versions.
If you’d rather use BiT without integrating with QuickBooks, that’s not a problem either.
You can pull numbers through daily, weekly and/or monthly reports, which will satisfy your financial reporting requirements.
BiT’s onboarding process is designed to get you up and running quickly without disrupting your business.
After launch, our complimentary U.S.-based support team is available by phone, email, and chat, with monthly check-ins during your first six months.
BiT emphasizes quick setup, no up-front fees, and no long-term contracts, which means we want our customers set up and using BiT as quickly as possible.
Most of our users are up and running within 30 days or less.
Of course, some may need a little extra coaching, and that’s okay.
BiT’s Support Team is second to none, and they’re always willing to go the extra mile to get BiT set up for customers.
BiT integrates your existing data – at no extra cost to our customers.
We take all your customer data, inventory, and price files and import those free of charge.
BiT offers an array of live and on-demand training resources.
The BiT Support Team is available via phone, chat, or email M-F 8:30 AM to 6:30 PM ET.
If you reach us outside of normal business hours, we will get back in touch as soon as we re-open.
We have an online learning center called BiTWiki with searchable articles that answer questions.
Our software comes with Guided Walkthroughs that will literally take users step-by-step through several of our most common functions.
We also have training videos we can send if you’d prefer those.
BiT’s technical support team is located in Knoxville, TN.
During regular business hours (M-F 8:30 AM – 6:30 PM ET), response times are typically within minutes, if not seconds.
Most of our 5-star online reviews highlight our customer-focused support.
BiT Software was built around dealership and service center workflows.
We can’t say 100% that you won’t need to adapt.
However, we know thousands of users use BiT and rave about how well our software has helped their business improve their sales, service, parts, and slip/storage workflows.
BiT is like most software in that there is a learning curve.
However, our Support Team strives to make onboarding and training efficient, effective, and as painless as possible.
And if you hit a snag along the way, we’re always here to help.
Yes. BiT’s unified DMS connects teams across sales, service, parts, and storage.
Yes. BiT will automatically generate a rigging work order for the addition of accessories to a unit (boat, golf cart, RV, etc.).
This will then automatically add the costs of the accessories and labor into the cost of the deal to track true profitability.
You can see more of these features if you'd like to book a live demo.
BiT includes scheduling tools to allow users to view technician availability, book service technicians, view service invoices by status, and more.
Plus, we have a free downloadable tech time clock app so that technicians can track time worked on a particular work order, clock in for the day, and even add notes to particular jobs assigned to them.
Yes. BiT supports scanning for Point of Sale (POS) activities as well as for conducting physical inventory counts.
Yes. Service department features include quick estimate-to-order workflows.
BiT includes integrated CRM functionality that enables users to communicate with customers, track contact history, and stay on top of deals that are ready to close.
We even offer embedded text messaging with mobile app access enabling faster communication with customers and prospects.
Yes. BiT can handle sales quoting, contracting, deal tracking, and more – all in one place.
Yes. BiT was one of the first to incorporate text messaging within the dealer management system space, and the majority of our users use this feature to stay in touch with prospects and customers.
We also offer a mobile app, so multiple employees can easily stay on top of communication with customers.
The best part? Our embedded text messaging system allows you to text from your business phone number, so there’s no confusion on the other end.
BiT includes powerful reporting tools with the capability to sync with QuickBooks.
BiT’s built-in reporting covers many operational needs, including standard profitability, performance insights, and more.
BiT also provides you with the ability to create custom reports.
Yes. BiT is a preferred provider of Brunswick Dealer Advantage and is recommended by BRP as a Powersports Data Standards (PDS) Certified DMS.
Also, BiT will load the parts catalogs of your manufacturers and distributors and keep them updated at no additional charge. This will keep your prices, costs, and superseded parts current.
If you use a vendor that BiT doesn’t currently support, we will gladly add that vendor’s price file at no additional charge.
To see a partial list of the manufacturers and distributors we already work with, visit our integrations page.
Yes. Multi-location operations capabilities, including location-specific inventory, are supported in BiT.
Both your parts inventory and unit inventory are visible and updated in real-time at each location.
Yes—BiT grows with your dealership.
As you add product lines, services, or team members, your system can scale right alongside you.
Because BiT is module-based, you only pay for what you use.
Need just Parts and Service? You pay for those modules only.
Need Parts, Sales, and Service? You pay accordingly.
Your system includes one complimentary user, and as your team expands, you simply add users as needed—paying only for the access you require.
BiT requires no long-term commitments. Our service is month-to-month. You can cancel at any time.
At this time, BiT doesn’t manage rental reservations, but with BiT, you can generate an invoice for a rental.
We integrate with Gravity Payments.
Schedule a live interactive demo, and we can show you exactly what BiT can do for your business.
Book one at https://www.bitdms.com/demo
[Last Updated: February 17, 2026]